Overview
We currently offer shipping to the United States.
We provide free shipping on all orders.
Total delivery time: 3-7 business days
All orders are processed within 1 to 3 working days and shipped out using a fully tracked courier service. Our chosen couriers, including USPS, UPS, and FedEx, consistently facilitate the delivery of your items from our warehouse.
Our warehouse locations in the USA:
1. 2140 E University Dr, Rancho Dominguez, CA 90220
2. 1520 Luna Rd #120, Carrollton, TX 75006
3. 30610 S Kavanaugh Rd. Wilmington, IL 60481
Rest assured that we are doing everything in our power to get your order to you as soon as possible! Once dispatched, your order typically arrives within an estimated 3 to 4 business days. Please consider any holidays that might impact delivery times.
Orders Processing
We want to make sure you get your items as quickly as possible. When ordering please make sure you select the correct model and color.
Orders will be processed within 12 to 24 hours of ordering and shipped the next day after the processing day. Modifications or cancellations cannot be made once the order is shipped out.
Shipping confirmation
After placing your order successfully, you will receive a confirmation email containing all the necessary details in your inbox. In case you cannot locate it, please check your spam folder. Feel free to contact us without hesitation if you require another confirmation.
Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you're having any issues with check your order status, do not hesitate to contact us at contact@wrapango.com.
Delivery
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when delivery is made, a notice card may be left by the postal service to advise on how and where your parcel can be collected.
In the event that a package is returned to our warehouse due to an insufficient address or delivery issues resulting from the customer's side, we can offer only a replacement and reshipment. It is crucial that customers provide accurate and complete shipping information during checkout to ensure successful delivery.
If a package is returned to us due to an insufficient address, we will reach out to the customer to confirm the correct address before reshipping.
Lost in Transit
In the rare occurrence of a package being lost in transit, we want our valued customers to rest assured that we are fully committed to their satisfaction. Your peace of mind matters to us.
In such cases, we take immediate action to investigate the situation with the shipping carrier. If the investigation confirms the loss of your package, we will gladly support you by offering a replacement with express shipping, completely free of charge.
Our aim is not only to satisfy our customers but also to compensate for any inconvenience caused.
Delayed Shipments
If your order is taking longer than expected and hasn't arrived within the estimated time, please contact our customer support team at contact@wrapango.com. We will check what's happening, talk to our shipping partners, and we will get back to you with a solution.
While we work diligently to minimize any shipping interruptions, we appreciate your understanding in situations where delays may occur due to factors beyond our control. Rest assured that your satisfaction remains our top priority, and we will make every effort to resolve any issues related to delayed shipments swiftly and efficiently.