We would be glad to offer you a refund! We have a 30-day return policy, which means you have 30 days after receiving your item to request a return and get a refund. We have one of the best refund policies out there!
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@wrapango.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Any orders that are damaged or are spoiled in transit can be refunded or replaced. We are not able to cancel orders 1 hour after they’re placed. Please email us with questions about refunds, replacements, and canceling orders at contact@wrapango.com.
Mistakes on our part are the only grounds for a return. Buyers are responsible for reading item descriptions and reviewing measurements before purchase. We disclose all obvious flaws.
When will we refund or return for you?
We will gladly issue you a replacement item or issue a refund back to your original form of payment within 30 business days from when you received this item for any of the following reasons:
You receive an incorrect item
Your order contains damaged product(s)
Your order has a printing mistake
Part of your order is missing from the package
You can contact us at contact@wrapango.com to get a replacement on its way to your ASAP! Please include the original order number and the details on what item(s) you would like us to replace and the size you would prefer.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We will not accept a refund if:
*We won’t take back items because of size issues, so make sure you check the sizing references provided.
*Keep in mind, colors may vary slightly due to computer monitoring settings, we will not take returns for color issues.
*Shipping charges are not refundable and your must contact us for authorization for return. Unauthorized return packages will be refused.
*We do not give partial refunds.
Restocking Fee
We will not take any restocking fee during the return of the product.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
For more information:
Address: 4400, Nikifor p Konstantinov Str 7, Pazardjik
Phone:+1-651-968-3680
Email Us: contact@wrapango.com
Business day: (Mon-Fri)
